FUNDRAISING
How do I connect Strava or Fitbit to my page?
Adding your Strava or Fitbit account to your Grassrootz fundraising page is very quick and easy.
First, login to your page here
On your fundraising page, click 'manage fitness app' and then 'link fitness platform'.
Then choose which app you'd like to connect and follow the steps from there.
How do I change my fundraising target?
You will be able to change your fundraising target at any time, even after you have reached your fundraising goal.
First, login to your page here
Underneath your profile picture select the ‘edit page’ button.
Change the amount in the fundraising target field and remember to select “save all” at the bottom of the edit page.
How do I create a team page?
You can now change your individual page into a team page. To do so, login to Grassrootz.
Then click 'view page' on the page you'd like to create the team for.
Then click on the 'join or create a team' button on the left hand side, below your profile picture. You can select from the option of starting a new team or joining an existing team
How do I thank my donors?
Donations will trigger a notification to your email address.
Simply click on the ‘Say thanks’ button in your email and you will be able to write a personal response to your donor directly from your fundraising page.
If someone donates anonymously you will still be able to thank them.
To thank a donor on your fundraising page make sure you are logged in to your page.
On your fundraising page select the donations tab, and click 'Say thanks!' underneath the corresponding donation.
Your donor will be notified by email that you have thanked them.
How do I share my page?
You will be able to share your page to Facebook, Twitter, LinkedIn, or Email by using the share icons on your fundraising page.
To navigate to your page, make sure you are logged in to your fundraising page.
The share icons will be underneath the buttons on the left side of your page.
How do I change my profile picture?
First, login to your page here
Underneath your profile picture select the ‘edit page’ button.
To edit your profile picture select the image at the top of the page.
Remember to select Save all at the bottom of the edit page.
For any other fundraising related enquiries, please email support@grassrootz.com
THE EVENT
Ten Most Frequently Asked Questions
1. How many steps does the challenge involve? Just over 1000 steps across 40 flights of stairs
2. How fit do you need to be to participate? This challenge can be taken up by most fitness levels as you needn’t run the whole way. Simply choose a pace that works for you as faster runners can overtake if required. Most people will take 10-15 mins to complete the challenge.
3. What time does my category start? Please see all start times on the website.
4. What do I do when I arrive? 15 mins prior to your category start time. For a person completing one ascent of Tower One your total time at the event is likely to be 60 minutes.
5. Can spectators come to finish line on the day? Sorry but only event participants are allowed at the finish line due to floor capacity and the need to maintain social distancing. Friends and family can watch you at the start line and may wish to join you for a celebratory meal or drink at Barangaroo post event.
6. Do I have to fundraise? Fundraising is a key part of the event but it’s easy at only $40 pp. Remember, every step you take will make a significant difference in the lives of children and young people supported by Giant Steps, Gladesville.
8. What happens if I can't participate on the day? Email steve.corrie@active8change.com.au prior to the event and we will happily transfer your registration to a friend, transfer your registration to another event or transfer your registration to next year's stair challenge. While we try and minimise the need to refund participants, in covid times persons with flu-like symptoms must stay away for the benefit of others and in such cases, refunds are possible provided that notice is received pre-event.
9. How do I access results and event photos. At the completion of the event all results will be available on the website. Links to all official photos will also be made available approx 24 hours after the event has been completed. All participants will receive an email with details about how to access photos.
10. Will there be first aid support on the day? Yes, qualified first aid support will be available on the day.
